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Team Leader - Wymondham Leisure Centre

South Norfolk and Broadland Councils
Place of work:
Wymondham Leisure Centre, Wymondham
Salary details:
£21,961 - £25,493 per annum
Job term:
Full Time
37 hours per week
Closing date:
24 September 2023 11:00 PM
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Other Key Information:  You will be working shift patterns, including evenings and weekends.

Do you have as much enthusiasm as our customers?


Role Snapshot… Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public?  Do you want to work in a modern setting with latest equipment? Then read on...


What you could be part of…

Wymondham Leisure Centre boasts an 80-station state of the art gym, with 2 studios, café, 2 Swimming pools, multi-functional sports hall, and a Spa. You will be joining a hard-working and passionate team whilst delivering a high standard service to our members. The role is highly customer focused and you will be leading the team in day-to-day tasks to ensure the standards are maintained. You will be joining and working with the management team here at Wymondham Leisure Centre and supported in ways to further improve and develop the centre and our offerings.


Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like.  Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives. You will be joining a dependable and reliable fitness team here at Long Stratton Leisure Centre who is passionate in delivering the best service to our customers.


What you’ll be doing…

  • Leading an operational team to deliver a first-class service in a multi-site setting
  • Day to day management of the buildings, building users and the staffing teams
  • Ensuring the centre is well run and ready for business, as well as health and safety compliant
  • Supporting the Centre Manager and Assistant Centre Managers
  • Assisting with touring prospective members and selling memberships


You must have…

Essential Criteria

Essential Skills

Ability to work a combination of early, late and weekend shifts

Good communication skills

Passion and interest in fitness and working within the Leisure industry

Great Leaderships skills

Qualifications and knowledge with National Pool Lifeguard or willingness to complete qualifications as part of the job

Excellent customer service skills


Excellent organisation


Preference may be shown to candidates who have or are prepared to complete a RLSS/NPLQ National Pool Lifeguard and a First Aid Qualification. Previous experience in a leisure centre, with good concentration skills and the ability to communicate clearly and professionally with our customers. 

You should be able to work in all areas of Wymondham Leisure Centre and Ketts Park and have a can-do attitude getting ‘stuck in’ where needed. Our teams work across our all-leisure centres, so you need to be able to have your own means transport and enjoy this flexible working style.


Why Work For Us?

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.


Where Are We Located?

Plan your travel route and find out where the Centre sites are located?

Our website has an amazing interactive map showing all our Centre sites and the travel and route plan for each.


What Roles Do the Councils Offer?

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.


What Benefits do our Employees Receive?

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.


What Employer Accreditations do we Hold?

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.


What Wellbeing Support do our Staff Have Access to?

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.


Where are we advertising?

Advertising Internally and Externally

If external, please apply via our website. If internal, please apply via submitting your expression of interest to the relevant recruiting manager, a template for an expression of interest can be found on Connect.

Key Dates


Closing Date*

24 September 2023 at 11:30pm

Interview Dates

To Be Confirmed

*The Councils reserve the right to close the any and all vacancies after 1 week, if there is judged to be a sufficient number of applications received.

Other Information

Please note that this post is subject to a satisfactory criminal record check.

If you any questions about the role, then please don’t hesitate to contact the recruiting manager or human resources, who will be happy to answer any questions on the role or the Councils.


Nick Spencer-Jones  

01508 533673


HR Team

01508 533995


If you want to learn more about the Councils, then please visit our joint website- South Norfolk and Broadland District Councils Website.


For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.


For information on how we use your data and the Councils Data Protection Policy please have a look at the Councils website.

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