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Customer Service Assistant - Wymondham Leisure Centre

Reference:
REC/23/00020
Organisation:
South Norfolk and Broadland Councils
Place of work:
Wymondham Leisure Centre, Wymondham
Salary details:
£9,550 - £9,980 pro rata per annum (£19,100- £19,960 FTE)
Job term:
Part Time
Hours:
18.5
Appointment:
Fixed Term
Closing date:
05 February 2023 11:30 PM
Available to
until
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Other Information : 12 month fixed term contract

Do you have as much enthusiasm as our customers?

 

Role Snapshot… Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public?  Do you want to work in a modern setting with latest equipment? Then read on...

 

What you could be part of…

Wymondham Leisure Centre boasts a state-of-the-art gym, with 2 studios, café, soft play, multi-functional sports hall, and a Spa. You will be joining a hard-working and passionate team and delivering a high standard service to our members.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like.  Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

 

What you’ll be doing…

  • Assist with centre tours from the public, school
  • Setting up activities within the centre such as badminton, football, fitness classes etc
  • Assisting with centre tours and membership sales
  • Ensuring the centre is well run, clean and ready for business
  • Ensure the centre is well run and ready for business
  • Our teams work across our 5 leisure centres, so you need to be able to travel between centres and enjoy this flexible working style

 

You must have…

Essential Criteria

Essential Skills

Ability to work a combination of early, late and weekend shifts

Strong Communication Skills

 

Excellent Customer service skills

 

Be able to work in a motivated team

 

 

What’s in it for you…

Why Work For Us?

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

 

What Flexible and Hybrid Working Arrangements do we Offer?

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and hybrid working options available for employees where operationally possible.

 

Where Are We Located?

Plan your travel route and find out where the Council office sites are located?

Our website has an amazing interactive map showing all our Council sites and the travel and route plan for each.

 

What Roles Do the Councils Offer?

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

 

What Benefits do our Employees Receive?

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

 

What Employer Accreditations do we Hold?

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

 

What Wellbeing Support do our Staff Have Access to?

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

 

 

Where are we advertising?

Advertising Internally and Externally

If external, please apply via our website. If internal, please apply via submitting your expression of interest to the relevant recruiting manager, a template for an expression of interest can be found on Connect.

 

Key Dates

Closing Date*

05 February 2023

Interview Dates

To Be Confirmed

*The Councils reserve the right to close the any and all vacancies after one week, if there is judged to be a sufficient number of applications received.

 

Other Information

If you any questions about the role, then please don’t hesitate to contact the recruiting manager or human resources, who will be happy to answer any questions on the role or the Councils.

 

Caitlin Davy

 

Caitlin.davy@southnorfolkandbroadland.gov.uk

01953 607171

 

HR Team

 

hrteam@southnorfolkandbroadland.gov.uk

01508 533995

 

If you want to learn more about the Councils, then please visit our joint website- South Norfolk and Broadland District Councils Website.

For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.

For information on how we use your data and the Councils Data Protection Policy please have a look at the Councils website.



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